Contact Us
Feedback, Help and Customer Service
Most library branches are closed to support efforts to curb the spread of the COVID-19 virus. You can return your library materials at our drop boxes that are open 24/7 at most branches. You may keep your books and other checked-out items if you don’t want to return them now.
If you have holds, you may use our holds pick-up service and schedule your pick-up time online or they will be held until the pick-up by date indicated in your online account.
No overdue fines will be charged during the closure.
More information about picking up and returning your library materials
More information about library services during the closure
Contacting the library
Please check our reopening plan for the latest updates. If you don't see the answer to your question, use the form below or call us to contact our Answerline team.
| Days | Hours |
|---|---|
| Monday - Friday | 9 a.m. - 8:00 p.m. |
| Saturday | 9 a.m. - 4:30 p.m. |
| Sunday - Closed |
Call
416-397-5981
416-393-7030 (TTY)