Contact Us

Feedback, Help and Customer Service

Hours of Service
Days	Hours
Monday - Friday	9 a.m. - 8:30 p.m.
Saturday	9 a.m. - 5 p.m.
Sunday - Telephone Only	1:30 p.m. - 5 p.m.

Call

416-393-7131
416-393-7030 (TTY)

Chat

The online chat service is currently unavailable.

Email

Please provide your full name and library card number if you have questions about your account.

Your form cannot be submitted:

Name (required)

Library Card Number

Message (required)

If you would like a response to your feedback, please provide your contact information. For expected response times, see our Customer Feedback Standards & Practices.

Respond to me via email

Email address (required)

Respond to me via telephone (local numbers only)

Phone Number (required)

Alternate Number

Respond to me via letter post

Street Address (required)

City (required)

Province (required)

Postal Code (required)

I don't require a response

Please skip this field and move on to the remaining content. This is a field reserved for administrative purpose. Thank you.

Personal information on this form is collected under the authority of s.20 (a) and (d) of the Public Libraries Act and will be used to administer the Library's feedback service. Questions about the collection or management of personal information should be directed to the Data Governance and Privacy Risk Advisor, 789 Yonge Street, Toronto, ON M4W 2G8, (416) 395-5658.

Mailing Address

Toronto Public Library
789 Yonge Street
Toronto, ON
M4W 2G8 Canada