Reserve a Computer

As part of our reopening plan, you can now reserve a computer at select library branches. More branches will offer this service by the end of July.

This page has information about this new service and will be updated regularly as new details about the service are available.

Reserve a Computer

How to make a computer reservation

Customers can book 60-minute computer sessions once per day per branch. Computers with internet access and Microsoft Office software can be booked up to three days in advance. You may print, photocopy or use a scanner if available during your session.

  1. Access the Reserve a Computer System and enter a valid library card number and PIN (last four digits of your telephone number unless you have changed it). Note: If you have a temporary digital card, you will not be able to make a reservation using this card.

  2. Select the branch you want to reserve at.

  3. Reserve any computer or a specific computer.

  4. Select the date, computer type and time.

  5. Select “Make Booking”. Note: You can reschedule or cancel your reservation using the online tool.

Our Digital Innovation Hubs (DIH) offer Windows and Mac computers with industry standard design and creation software, and scanners. If you would like to make a computer reservation at 7 of our 8 DIH locations, please book directly through staff by calling our DIH locations.

Note: If you are unable to make a reservation online, please book directly through staff by calling the branch.

What you need to know before you arrive

Frequently Asked Questions About Reserve a Computer


What if I don’t have a library card to make a reservation?

Walk up use will be available. Subject to availability, staff will provide you with a same day, one-hour booking to use a computer. Unfortunately, we are not able to register new customers or renew library cards at this time.

Do I have to make a reservation?

Reservations are the only way to guarantee that you will be able to use a computer at a given time. Due to limited access, we strongly recommend making a reservation online or with staff over the phone.

Which locations are offering computer access? What are the service hours?

Select library branches are offering in-branch computer access. These branches have regular operational hours but there is no Sunday service. Computer reservations start 30 minutes after opening and end 30 minutes before closing. More branches will offer this service by the end of July.

Will staff be available to help with computer problems?
Yes, staff assistance will be available, although it will be limited until branches fully reopen. We appreciate your patience. For the health and safety of our staff and our customers, staff and customers are required to practice physical distancing at all times.
Why isn’t my branch offering this service?
The locations were chosen based on a variety of factors, including size, number of workstations we could make available, and geographic distribution. More branches will offer this service by the end of July.
Why does the Reserve a Computer system differentiate between adults’ and children’s library cards?

Children's computers can only be reserved using a child's library card. In keeping with the library's practice of providing age-appropriate materials for children in safe and welcoming environments, designated children's computers with filtered Internet access are available in the children's areas of branches.

Children are also entitled to make use of the unfiltered Internet access available on adult computers and are able to reserve adult computers with their cards. For more information, please see the library's Internet Use Policy.

How are you ensuring the safety of customers and staff?

With the introduction of in-branch services, the health and safety of our staff and our customers continues to be our top priority.

Here are some of the measures we have put in place:

  • All staff have Personal Protective Equipment (PPE).

  • Intensive cleaning of branches has been done in advance, including cleaning of upholstery and special disinfecting of high touch surfaces.

  • Regular cleaning and hand washing protocols are in place.

  • Pick-up locations have proper physical distancing protocols in place.

  • Computer workstations are two metres apart to ensure physical distancing measures. Workstations will be sanitized between bookings.

  • Returned materials are quarantined for 72 hours or more until they are safe to circulate to meet or exceed the requirements put in place by Toronto Public Health.

  • Plexi-glass will be in place in certain locations​ where physical distancing protocols cannot be maintained.

  • All customers and visitors entering the library are required to wear a mask or face covering while inside, as per the City of Toronto’s Bylaw. Learn more about the library's policy on Mandatory Use of Mask or Face Covering within Toronto Public Library Branches.

More information about our health and safety measures.

For more information about our reopening plan and available library services, please visit tpl.ca/reopening.