Reserve a Computer

You can reserve a computer at most library branches.

All locations with computer access have enhanced health and safety measures in place. Before coming to our branches, please make sure you review the health and safety protocols.

Reserve a Computer

How to make a computer reservation

Customers can book 60-minute computer sessions once per day per branch.

Computer sessions start 15 minutes after branch opening. They each last an hour with a 30-minute cleaning session in between. Contact your branch for information about local computer availability.

Computers with internet access and Microsoft Office software can be booked up to three days in advance. You may print, photocopy or use a scanner if available during your session.

  1. Access the Reserve a Computer System and enter a valid library card number and PIN (last four digits of your telephone number unless you have changed it).

    • Note: If you have a temporary digital card, you will not be able to make a reservation using this card.
    • You can register online for a permanent Digital Access Card which you can use to reserve a computer.

  2. Select the branch where you want to reserve.

  3. Reserve any computer or a specific computer.

  4. Select the date, computer type and time.

  5. Select “Make Booking”. Note: You can reschedule or cancel your reservation using the online tool.

Note: If you are unable to make a reservation online, please book directly through staff by calling the branch.

Digital Innovation Hub computers

Our Digital Innovation Hubs (DIH) offer Windows and Mac computers with industry standard design and creation software, and scanners. Customers can book 2-hour computer sessions once per day per DIH branch. If you would like to make a computer reservation at one of our 8 DIH locations, please book directly through staff by calling the location directly.

What you need to know before you arrive

Frequently Asked Questions About Reserve a Computer

What if I don’t have a library card to make a reservation?

Walk up use will be available. Subject to availability, staff will provide you with a same day, one-hour booking to use a computer. You can register online for a permanent Digital Access Card which you can use to reserve a computer. Please check the list of identification requirements before going to register.

Do I have to make a reservation?

Reservations are the only way to guarantee that you will be able to use a computer at a given time. Due to limited access, we strongly recommend making a reservation online or with staff over the phone.

Which locations are offering computer access? What are the service hours?

Most library branches are offering in-branch computer access. These branches have regular operational hours but there is no Sunday service. The last computer booking time each day varies by branch. Please call your local branch about computer availability.

Will staff be available to help with computer problems?
Yes, staff assistance will be available, although it will be limited until branches fully reopen. We appreciate your patience. For the health and safety of our staff and our customers, staff and customers are required to practice physical distancing at all times.
Why isn’t my branch offering this service?
The locations were chosen based on a variety of factors, including size, number of workstations we could make available, and geographic distribution.
Why does the Reserve a Computer system differentiate between adults’ and children’s library cards?

Children's computers can only be reserved using a child's library card. In keeping with the library's practice of providing age-appropriate materials for children in safe and welcoming environments, designated children's computers with filtered Internet access are available in the children's areas of branches.

Children are also entitled to make use of the unfiltered Internet access available on adult computers and are able to reserve adult computers with their cards. For more information, please see the library's Internet Use Policy.

How are you ensuring the safety of customers and staff?

The health and safety of our staff and our customers continues to be our top priority.

Here are some of the measures we have put in place:

  • All staff have Personal Protective Equipment (PPE).

  • Intensive cleaning of branches has been done in advance, including cleaning of upholstery and special disinfecting of high touch surfaces.

  • Regular cleaning and hand washing protocols are in place.

  • Library branches have proper physical distancing protocols in place. Plexi-glass will be in place in certain locations where physical distancing protocols cannot be maintained.

  • Computer workstations are two metres apart to ensure physical distancing measures. Workstations will be cleaned between bookings.

  • All customers and visitors entering the library are required to wear a mask or face covering while inside. Learn more about the library's policy on Mandatory Use of Mask or Face Covering within Toronto Public Library Branches.

More information about our health and safety measures.