Renewing Materials
Most items that you borrow can be renewed two or three times as long as there are sufficient copies available.
Each renewal extends the due date by the same length of time as you originally borrowed the item for, e.g. an additional 21 days for most books, an additional 7 days for most DVDs. See the complete list of loan periods.
| Item | Number of Items You Can Renew | Longest You Can Keep the Item |
|---|---|---|
| Arduino | 0 | 3 weeks |
| Best Bet | 0 | 3 weeks |
| Book | 3 | 12 weeks |
| CD | 3 | 12 weeks |
| CD-ROM | 3 | 12 weeks |
| In Library Use Digital Equipment | 2 hours, subject to demand | Varies, based on demand |
| DVD - Feature | 2 | 3 weeks |
| DVD - Language Learning (including Literacy) | 2 | 9 weeks |
| DVD – New Release Feature | 2 | 6 weeks |
| DVD - Non-Fiction & TV Series | 2 | 6 weeks |
| DVD/VHS | 2 | 6 weeks |
| Econtent | Varies, as determined by licensing agreement | |
| Magazine or Periodical | 2 | 3 weeks |
| Museum & Arts Pass | 0 | Expiry date as specified on the receipt |
| Music score | 2 | 9 weeks |
| Musical instrument | 2 | 9 weeks |
| Picture collection | 3 | 12 weeks |
| Playaway | 3 | 12 weeks |
| Wi-Fi Hotspots | 0 | 6 months |
The renewal period starts on the day you renew an item, not the original date the item was due. We recommend that you not wait until the last minute before trying to renew an item in case it can't be renewed for any reason. You are still responsible for any lost charges if an item cannot be renewed and is returned late.
How to renew items
Online on a Computer
- Sign in to your account.
- Select the Checkouts section.
- If you would like to renew just one item, select Renew to the right (you do not have to check the box on the left).
- If you would like to renew multiple items, check the boxes beside each one and select Renew Checkouts at the top of the list.
Online on Mobile
- Sign in to Your Account.
- Select the Checkouts section.
- Select Edit Checkouts to be able to choose what you want to renew.
- If you would like to renew multiple items, check the boxes beside each one and select Renew Checkouts at the top of the list.
By phone
- Call the telephone renewals line at 416-395-5505, anytime between 8 a.m. and 3 a.m.
In Branches
- Use the online catalogue in any branch or ask staff
Why you may not be able to renew an item
- you have already renewed the item the maximum number of times
- it is a popular item with a waiting list and no available copies
- it is a popular item with a waiting list and the "available" copies are not copies that can fill holds (e.g. they are Reference or Best Bets copies)
- it is a part of a Book Club Set
- it was borrowed through Interlibrary Loan
- it is a Museum & Arts Pass
- your library card has expired
Need More Help?
- Call your local branch, or
- Call Answerline at 416-397-5981