Help & Troubleshooting

Help with your account

Your account status

• Change Your Personal Information
• Expired Library Cards and Digital Access Cards
• Lost Library Card
• Fines & Fees
• Online Payment
• Online Payment FAQ
• Digital Access Card FAQ
• Online Card Renewal FAQ
• Saved Lists

Your checkouts

• Borrowing History
• Checking Due Dates
• Renewing Materials
• Returning Materials

Your holds

• Managing Your Holds
• In Transit Holds
• Missed Holds
• Home Branch

Your notifications

• Account Notifications
• Confirming Your Email Address
• Email Notification FAQ

Help with searching

• Basic searching
• Location and availability of items
• Stack Requests
• Boolean searching
• Uncatalogued materials
• Search widget for your site

Troubleshooting technical problems

Check our troubleshooting tips