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339 results for
Consumer satisfaction.
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Date
Newest Additions
Challenge of value : building customer value through understanding
Macdivitt, Harry
eVideo
,
2010.
1 online resource (1 streaming video file (46 min.) :
Provided through
HSTalks
Access Online
Inspired : how to create tech products customers love
Second edition.
Cagan, Marty, author.
Book
,
2017.
xviii, 349 pages :
Place Hold
14 holds /
10 copies
How to say it : creating complete customer satisfaction : winning words, phrases, and strategies to build lasting relationships in sales and service
Griffin, Jack.
Book
,
2013.
x, 260 pages
Place Hold
0 holds /
10 copies
Empathy edge : harnessing the value of compassion as an engine for success
Ross, Maria, author.
Book
,
2019.
256 pages
Place Hold
1 hold /
9 copies
The gold standard : giving your customers what they didn't know they wanted
Cowie, Colin, 1962- author.
Book
,
2021.
288 pages ;
Place Hold
0 holds /
9 copies
Winning on purpose : the unbeatable strategy of loving customers
Reichheld, Frederick F., author.
Book
,
2021.
xxiii, 254 pages :
Place Hold
1 hold /
8 copies
Rethinking competitive advantage : new rules for the digital age
First edition.
Charan, Ram, author.
Book
,
2021.
xvii, 202 pages :
Place Hold
0 holds /
8 copies
The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world
Revised and expanded edition
Reichheld, Frederick F.
Book
,
2011.
xi, 290 pages ;
Place Hold
0 holds /
8 copies
The interaction field : the revolutionary new way to create shared value for businesses, customers, and society
Joachimsthaler, Erich, 1956- author.
Book
,
2020.
228 pages :
Place Hold
0 holds /
7 copies
The power of moments : why certain experiences have extraordinary impact
Large Print edition.
Heath, Chip, author.
Large Print Book
,
2017.
413 pages :
Place Hold
0 holds /
7 copies
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