Settling in Toronto

Settlement agencies and Toronto Public Library provide services to help you get started in Toronto and Canada. You can connect with a settlement worker over the phone, online or in-person (by appointment only) and they can help you get settled. This is a free service. See below for locations and contact information.
Settlement services
A settlement worker can help you find out how to:
- get free help finding a job
- learn English and attend free classes
- get a driver's licence
- join newcomer programs
- and much more.
Location and contact information
Contact settlement workers directly at these locations for services or to register for programs. Agencies listed will indicate whether they are a Library Settlement Partnerships (LSP) Agency or an Itinerant Settlement Service (ISS) Agency.
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Agincourt
Wen: 647-388-3762
LSP Agency: Catholic Crosscultural Services
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Albert Campbell
Ada: 416-770-0312
ISS Agency: Catholic Crosscultural Services
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Albion
Paulomi: 416-835-9462
LSP Agency: Rexdale Women's Centre
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Annette
Anna: 647-539-5627
Iryna: 647-273-2097LSP Agency: CultureLink Settlement & Community Services
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Barbara Frum
Ariel: 416-294-2332
ISS Agency: North York Community House
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Black Creek
Irma: 416-271-8833
ISS Agency: North York Community House
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Bridlewood
Heng-Fei: 416-316-3803
LSP Agency: Centre for Immigrant & Community Services
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Burrows Hall
Ada: 416-770-0312
ISS Agency: Catholic Crosscultural Services
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Cedarbrae
Houri: 647-338-6300
ISS Agency: Catholic Crosscultural Services
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Centennial
Email: info@newcomersincanada.ca
LSP Agency: YMCA Newcomer Information Centre
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Downsview
Zain: 647-469-7823
ISS Agency: North York Community House
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Eatonville
Jonathan: 416-931-6536
Iryna: 647-273-2097LSP Agency: CultureLink Settlement & Community Services
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Fairview
Zarmeena: 416-707-8259
LSP Agency: Centre for Immigrant & Community Services
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Flemingdon Park
Tom: 647-296-0147
LSP Agency: TNO - The Neighbourhood Organization
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Goldhawk Park
Ada: 416-770-0312
ISS Agency: Catholic Crosscultural Services
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Lillian H. Smith
Karen: 647-404-8857
LSP Agency: CultureLink Settlement & Community Services
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Malvern
Mohamed: 416-757-7010, ext. 2221
ISS Agency: Catholic Crosscultural Services
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Maria A. Shchuka
Amparo: 416-600-6225
ISS Agency: North York Community House
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Maryvale
Gassia: 416-757-7010, ext. 2223
Chandni: 416-757-7010, ext. 2210ISS Agency: Catholic Crosscultural Services
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Mimico Centennial
Claudia: 647-404-2235
Anna: 647-539-5627LSP Agency: CultureLink Settlement & Community Services
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North York Central Library
Iona: 647-999-6012
ISS Agency: Centre for Immigrant & Community Services
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Parkdale
Dipak: 647-836-9578
LSP Agency: Kababayan Multicultural Centre
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Parliament Street
Sarah: 647-296-0839
LSP Agency: TNO - The Neighbourhood Organization
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Pleasant View
Nova: 416-996-3342
ISS Agency: TNO - The Neighbourhood Organization
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Richview
Faiza: 416-268-3981
LSP Agency: Rexdale Women’s Centre
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Thorncliffe
Enas: 647-296-6524
LSP Agency: TNO - The Neighbourhood Organization
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Toronto Reference Library
Email: info@newcomersincanada.ca
LSP Agency: YMCA Newcomer Information Centre
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Woodside Square
Pratibha: 647-282-6501
Ada: 416-770-0312ISS Agency: Catholic Crosscultural Services
Other sites of interest
- City of Toronto Immigration Portal
- Settlement.org - information for Newcomers
- Parks, Forestry & Recreation – activities in Toronto
- 211Toronto.ca – directory of social, health and government services
- Immigration, Refugees and Citizenship Canada