Be your customer's hero : real-world tips & techniques for the service front lines

2015, Book , xii, 244 pages ;
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    Branch Format Location Status Call Number
    Agincourt
    Book Due: 27/12/2018 On loan 658.812 TOP
    Dawes Road
    Book Nonfiction In Library 658.812 TOP
    Fairview
    Book Nonfiction In Library 658.812 TOP
    Fort York
    Book Nonfiction In Library 658.812 TOP
    Goldhawk Park
    Book In Transit In Transit 658.812 TOP
    Kennedy/Eglinton
    Book Nonfiction In Library 658.812 TOP
    Maria A. Shchuka
    Book Nonfiction In Library 658.812 TOP
    Mimico Centennial
    Book Nonfiction In Library 658.812 TOP
    Palmerston
    Book Nonfiction In Library 658.812 TOP
    Scarborough Civic Centre
    Book Nonfiction In Library 658.812 TOP
    St. Lawrence
    Book Nonfiction In Library 658.812 TOP