Multi-Year Accessibility Plan

As a foundational piece of our Accessibility for Ontarians with Disabilities Act (AODA) Program, the Library has developed its Multi-Year Accessibility Plan (MYAP) to enhance the accessibility of our digital and physical spaces, services, programs, employment practices, and more.

The MYAP serves as the Library’s long-term accessibility road map, outlining our vision, outcomes and actions that will guide our journey over the life of our 2020-2024 Strategic Plan to remove and prevent barriers for our staff and customers with disabilities.

TPL’s Plan is organized around relevant accessibility standards under the AODA ‒ General Requirements, Information and Communications, Customer Service, Employment, and the Built Environment and Public Spaces ‒ which are aimed at making Ontario accessible by 2025 so persons with disabilities can fully participate in their communities.

Accessible formats of the Library’s Multi-Year Accessibility Plan are available upon request. To make a request, contact the Manager, Accessibility at

Cover image of the Multi-Year Accessibility Plan, including the following six images: a young man sitting inside a library and reading a Braille book; a young girl wearing a hearing aid and browsing CD collection at the library; a side-view of a middle-aged woman assisting a senior man who is holding a white cane; a senior woman, smiling, standing in front of a bookshelf with the help of a walker; a young boy and a young girl sitting on the library floor and reading a book, with a walker in the background; a middle aged man sitting in front of his laptop and using sign language.

Multi-Year Accessibility Plan (MYAP)

Our accessibility road map to remove and prevent barriers for our staff and customers with disabilities.

Read the Plan (PDF)