Accessibility
The library works hard to be available to everyone. Find out more about our accessible services.
- Accessibility at Library Branches - find out which libraries have equipment for people with disabilities.
- Services for People with Disability - learn more about services for people with disabilities.
- Collections for People with Disabilities - library material to enjoy in different formats.
For more information, contact Accessibility Services:
- Phone: 416-393-7099
- TTY: 416-393-7100
- Email: accessibleservices@torontopubliclibrary.ca
Accessibility Consultation
Toronto Public Library is committed to providing accessible services for all residents including persons with disabilities.
To meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and the standards for customer service and integrated accessibility, TPL has updated a policy with a statement of commitment and posted a Compliance Status Report.
More information about services and programs for persons with disabilities.
We invite you to submit comments on the draft Policy or accessibility in the Library:
- By filling out the online survey
- By calling the TTY at Answerline: 416-393-7030
- By phoning Answerline: 416-393-7131
In addition to these measures, please speak to staff at your local branch about accessibility features and services.
More information about the AODA is available through the AODA Customer Care Guide.