Annual Report 2019

Toronto Public Library (TPL) continues to provide a balance of in-branch and online services in response to community needs and changes in how customers access information and use the library.

Significant trends include:

More information on 2019 performance measures and benchmarking (PDF)

In 2018, the latest year comparative data is available, TPL ranked first in North America in circulation, visits and electronic visits per capita among libraries serving populations of two million or more.

Key 2019 Achievements

As described in the 2016-2019 strategic plan, we have outlined six priorities to focus on in this period. Below are key 2019 achievements in each of these areas:

Advancing Our Digital Platforms

Screenshot of the tpl kids website

Breaking Down Barriers to Access, Driving Inclusion

Librarian with customer

Expanding Access to Technology and Training

digital literacy week photo

Establishing TPL as Toronto's Centre for Continuous and Self-Directed Learning

screenshot of the brainfuse website

Creating Community Connections through Cultural Experiences

Cultural Event at the Library

Transforming for 21st Century Service Excellence

Event at st clair silverthorn Library

More information