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Your Library Card

A library card is the easiest and best way to access a world of information for learning, fun and personal growth.

Frequently Asked Questions - FAQ

What can I do with my library card?

A library card lets you borrow books, music, DVDs and more. You can also use it to access databases to get magazines, newspapers and journals that you won't find online. There are also a lot of downloadable books, music and movies to enjoy. Plus you can reserve a computer to use in the library to get online or create documents using Microsoft Office.

Is a library card free?

Yes. A library card is free to everyone who lives, works, goes to school or owns property in Toronto. The library is mostly funded by Toronto municipal taxes. Otherwise you can get a card by paying a non-resident fee.

How do I get a library card?

Bring valid identification with your name and address to your local branch. The library has registration postcards that can be mailed to customers who do not have acceptable identification ��� talk to staff for more information.

Do I need a library card to use the library's computers?

You need a library card to reserve a computer in advance and use most of the library's computers. In some libraries there are drop-in computers available that work on a first come, first serve basis. These computers time-out more frequently and are often busy.

Do I have to renew my library card? Does it expire?

You will be asked to renew your library card once a year to make sure we have up-to-date contact information.

To renew your card, you need to show valid name and address identification to a staff member. Any outstanding fines or charges must be cleared at time of renewal.

If your card has expired, you can access your account but you can't place holds, renew items or check out any material.

What do I do if I move?

If you move and are still eligible for a Toronto Public Library card, you need to go into any branch with identification showing your name and new address and library staff will update your card. This cannot be done online or by phone.

What do I do if my card goes missing?

It is your responsibility to contact us right away.

When you get a new card, your holds or materials you have checked out are not affected. However a replacement fee is charged.

Any money you added to your card for photocopying or printing is lost.

If you find your old card, you can't resume using it.