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Several options are available in Your Account to help you manage your holds effectively. In your Still On Hold List, select Edit to the right of the title.

Managing individual holds

In your Still On Hold List, click on the Edit link to the right of the item.

Managing multiple holds

To change the settings for several or all of your holds, select the holds you want to change using the checkboxes and then click the Hold Options link.

Hold options

The Hold Options menu gives you access to the options for managing your holds.

Cancel a hold

Make a hold inactive

Suspend a hold (set specific dates)

Suspending holds is a convenient feature when you know you're going to be out of town for a specific period of time (e.g., when you're going on vacation).

Change a hold's pickup location

Change a hold's expiry date

Don't miss your holds

A $1.00 fine will be charged for every hold that you do not pick up or cancel before the expiry date.