Change Your Personal Information and Lost Cards

You can change your email address or PIN in your account online. Other updates must be made by library staff.

Update your email address

The email address in your account is used to send your hold pickup and overdue notices. To update your email address:

1. Sign in to your account.
2. Click the Account Settings tab.
3. Under Notification Preference, enter your email.
4. Click Submit.

Note: It may take up to 48 hours for the change to take effect.

Change your PIN

1. Sign in to your account.
2. Click the Account Settings tab.
3. Enter your current PIN and your new PIN (twice to avoid typos).
4. Click Submit.

Update other personal information

If your address changes, please let us know. Staff at your local branch have to update this information for you - it can't be done online or by phone. Please bring valid identification showing your name and new address.

If your phone number changes, you can ask to have it updated at your local branch or by phone or email.

If you have moved, you may also want to ask us to change your home branch.