Library Fines & Fees
- What are the fines for overdue materials?
- When do I get charged fines?
- How will I know if I have fines?
- If I have fines or overdue materials can I still use the library?
- What happens if my account is blocked?
- How do I unblock my account?
- What happens if I don't pay my fines?
- How can I avoid fines?
- Does the library charge any other fees?
What are the fines for overdue materials?
|Material Category||Fine Amount Per Day Per Item||Maximum Per Item for Each Loan Period*|
|Adult materials (including Best Bets)||$0.40||$16.00|
|*Note that each renewal is considered another borrowing period.|
|Material||Fine Amount Per Day Per Item||Maximum Fine Per Item||Adult DVDs||$1.00||$20.00|
When do I get charged fines?
Overdue fines are charged for any material that is not returned on or before the due date. Fines begin accruing the day after the item is due.
Items continue to accrue fines until they are returned, renewed or marked as lost. You cannot pay for items that are still outstanding and accruing fines.
How will I know if I have fines?
When you borrow material using self-checkout, as soon as you scan your library card a message will display indicating whether you have fines owing and/or items overdue.
If you have an item or items overdue, you will be notified by phone or email:
- 7 days after the item is due, and
- 21 days after the item is due
If an item is overdue for 40 days, you will receive a billing notice in the mail for the cost of the item.
If the amount of your overdue fines exceeds $10.00 you will receive a billing notice in the mail for the amount of the fines.
If you would like to check if the library is currently contacting you by phone or email, here's how.
You can also check your account online.
If you owe anything, it will display in the Account Summary section:
An itemized list of all your payable charges will be displayed in the Charges section:
Overdue items that are still accruing fines will show in the Checkouts section:
If I have fines or overdue material, can I still use the library?
Fines under $10.00 will not affect your account privileges.
If you owe more than $30.00, or have more than 15 items overdue, your account will be blocked which will restrict your use of some of the library's services. Your library privileges will be reinstated when all overdue material is returned or renewed and/or fines over the $30.00 are paid.
What happens if my account is blocked?
|Check out library materials||No|
|Place a hold||Yes|
|Renew a checked-out item (online or in-branch but not by telephone)||Yes|
|Check out and download an eBook or eAudiobook through OverDrive||No|
|Place a hold through OverDrive||No|
|Access eBook services and research databases other than OverDrive||Yes|
|Reserve a computer||Yes|
How do I unblock my account?
Return any overdue materials and pay any outstanding fines.
Return material to any library branch and present your library card or ID to pay your outstanding fine balance. You can also call your local branch and pay with your credit card.
What happens if I don't pay my fines?
Toronto Public Library uses a collection agency to assist in the timely retrieval of fines and materials to ensure fair access to all customers.
If you have outstanding material or fines totalling $40.00 or more, your account will be referred to the collection agency after 70 days. Any further notification regarding your fines will come from the collection agency. A $15.00 administrative fee will be added to your account.
Under the Small Balance Program, the library also uses the collection agency in situations where customers have smaller amounts outstanding.
If you have fines over $10.00 and less than $40.00 that have been outstanding for more than 70 days, your account will be referred to the collection agency. You will receive a letter from them and a $5.00 administrative fee will be added to your account.
Call or visit any branch to speak with staff if you have questions or concerns about your fines and/or your account status.
How can I avoid fines?
Renew your items
To avoid fines, renew items where possible if you require them longer than the due date of the item.
Sign up for email notification
You can opt in to receive due date reminder notices two days before your items are due.
Return your materials on time
Note: Any unreturned materials that are overdue continue to accrue fines - renewing your items and returning them on time are the most effective ways to avoid fines.
Pick up (or cancel) your holds before they expire
To avoid the Holds Not Picked Up fine, cancel your holds or pick them up by the pickup date. Find out how to do this by managing your holds.
Does the library charge any other fines or fees?
Not picking up a hold or interlibrary loan
$1.00 fine for each hold or interlibrary loan you do not check out or cancel by the pickup date.
Lost or stolen library card
The following replacement charges apply to each age category:
- Adult $2.00
- Teen $1.50
- Child $1.00
For more information, please refer to the Toronto Public Library Circulation and Collection Use Policy.