Key Facts

• Toronto Public Library is the world's busiest urban public library system

• Torontonians borrowed 33 million items - up from 32 million items in 2010

• In 2011, over 19 million people visited 98 branches - up from 18 million people in 2010

• There were 23 million virtual visits and over 2.5 million wifi users - an increase of 126.5 percent

• 1.3 million people are registered Toronto Public Library cardholders

• 72% of Torontonians use Toronto Public Library *

• Collections are comprised of over 11 million items including books, CDs, DVDs and eBooks, with 40 languages represented in library materials

• Staff answered 7.7 million information requests in 2011

• 865,495 participants attended 31,804 library programs - up about 10 percent since 2010

*Source: 2006 Telephone Survey

72% of Torontonians accessed the Library in the past year either in person, by phone or online.