Effective communication skills

Performers/Contributors:
2011, DVD , 4 videodiscs (720 min.) :
Place Hold
9 holds /

 11 copies

2762739
Summary/Review: This course provides a theoretical and practical survey of the ideas behind and the practivces of effective communication. It helps you become aware o more...
Summary/Review: This course provides a theoretical and practical survey of the ideas behind and the practivces of effective communication. It helps you become aware of the automatic processes involved that influence every day talk, of how face-toface talk really works in the most common three recognized modes: connect talk, control talk, and dialogue talk. Effectiveness is measured by three things: getting what one wants, being understood from our point of view, and the other party being fine with the exchange. Later lectures analyze three vital contexts vital contexts where positive, clear, and enabling communication is critical: between the genders, in the home and in the workplace.
  • Subjects
  • Copies and Availability
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    Branch Format Location Status Call Number
    Albion
    Book Set Due: 3/10/2017 On loan 302.2 KEH DISC 1-4
    Burrows Hall
    Book Set On Hold Shelf On Hold Shelf 302.2 KEH DISC 1-4
    Don Mills
    Book Set Due: 10/10/2017 On loan 302.2 EFF DISC 1-4
    Book Set Due: 2/10/2017 On loan 302.2 KEH DISC 1-4
    Fairview
    Book Set In Transit In Transit 302.2 EFF DISC 1-4
    Jane/Dundas
    Book Set Due: 10/10/2017 On loan 302.2 EFF DISC 1-4
    Lillian H. Smith
    Book Set DVDs In Library 302.2 EFF DISC 1-4
    Malvern
    Book Set In Transit In Transit 302.2 EFF DISC 1-4
    Northern District
    Book Set Being fixed/mended Being fixed/mended 302.2 EFF DISC 1-4
    Book Set Due: 3/10/2017 On loan 302.2 KEH DISC 1-4
    Runnymede
    Book Set Due: 18/9/2017 On loan 302.2 EFF DISC 1-4