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This report only indicates how TPL has met legislative requirements, and does not recount the full details of how TPL is accessible.

Status provided for items for 2012 and 2013.

Compliance as of January 1st 2012
Item Requirements Status
Emergency Procedures for Public Emergency procedures available in accessible format upon request Complete
Emergency Procedures for Staff Provide individualized work place emergency procedures for staff members with disabilities upon request Complete
Requirements under Customer Service Standard Train staff on legislative requirements; provide customer feedback forms and information about service disruptions in accessible format Complete
Compliance as of January 1st 2013
Item Requirements Status
Multi-year Accessibility Plan Multi-year accessibility plan available for the public Complete
Statement of Commitment Statement of commitment publicly available to inform service delivery Complete
Accessible Collections Collections are available in alternate formats. This does not include special collections Complete
Procurement Accessibility criteria, technical features, and structural features incorporated into the procurement processes of TPL where practical. Complete
Self-Service Kiosks Incorporate accessibility features into the self-service kiosks that TPL designs or buys Complete
Compliance as of January 1st 2014
Item Requirements Status
Feedback Make feedback accessible Complete
Website - WCAG 2.0 Level A The first step is for websites to be WCAG 2.0 Level A compliant. Complete
Employment
Individual accommodation plans Build the accessibility needs of employees into human resources practices in writing Complete
Recruitment processes Inform applicants recruitment and hiring processes are accessible if requested Complete
Notice to successful applicants that accommodation is available Notify successful applicants about available accommodations Complete
Inform employees of policy supports Inform employees about accessibility in employment Complete
Return to work processes Support employees with disabilities in returning to work Complete
Performance management Performance management incorporates accessibility needs Complete
Career development and redeployment Account for accessibility needs Complete
Compliance as of January 1st 2015
Item Requirements Status
Accessible Communications Upon request, make communications supports/ accessible formats available for its communications. Complete
Compliance as of January 1st 2021
Item Requirements Status
Website - WCAG 2.0 Level AA Website and web content to be WCAG 2.0 Level AA compliant.