Mission, Vision & Values

Our Vision

Toronto Public Library inspires the spirit of exploration, the joy of reading, and the pursuit of knowledge for people of all ages and backgrounds, beginning with the very young.

As cornerstones of their neighbourhoods, our libraries connect people to each other, to their community, and to their hopes and dreams.

Our rich resources provide the opportunity for everyone to treasure the past and to create a future that is full of possibility.

The Library promotes and enriches the democratic, cultural, educational and economic life of our diverse and evolving City.

Our Mission

Toronto Public Library provides free and equitable access to public library services which meet the changing needs of the people of Toronto.

Toronto Public Library preserves and promotes universal access to a broad range of human knowledge, experience, information and ideas in a welcoming and supportive environment. New technologies extend access to global information beyond library walls.

The Toronto Public Library upholds the principle of Intellectual Freedom.

Effective partnerships enhance library service throughout the city. Toronto Public Library is accountable for the effective management of library resources and for the quality of library service offered to the people of Toronto.

Our Values

• Accountability

  
  Responsible for our actions

• Creativity

  
  Encouraging innovation in how we undertake our work

• Equity

  
  Accessibility, diversity and fairness in the treatment of all individuals

• Integrity

  
  Open and honest in all our dealings

• Participatory

  
  Inclusive and involving in decision-making

• Respect

  
  Valuing individual needs, experiences and differences

• Vision

  
  Looking beyond where we are today

• Service Orientation

  
  Providing quality customer-driven services

• Intellectual Freedom

  
  Encouraging the free exchange of information and ideas in a democratic society